Distance Selling Agreement
1. Parties
Seller: Where to Travel – Side Mah. Atatürk (Yalı) Blv. T. Şen İşmerkezi Sit. Schöner Raise Apt. No:4/1 Manavgat/Antalya – TÜRSAB Document No: 10742
Telephone: +90 505 429 2222
E-mail: wheretotraveloffical@gmail.com
Buyer: The person who filled out the reservation form or made a reservation via WhatsApp/phone.
2. Subject of the Agreement
This agreement regulates the rights and obligations of Where to Travel regarding the remote (internet, telephone or WhatsApp) sale of day trip services, within the scope of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
3. Service Information
The services offered for sale are day trips departing from Side, Alanya, and Antalya/Belek regions. Departure times, routes, included services, and pricing information for each program will be provided to the buyer in writing during the booking process.
4. Price and Payment
The tour price is per person and will be stated in Euros or Turkish Lira at the time of booking. Value Added Tax (VAT) is included in the price. Payment can be made in cash, by bank transfer/EFT, or through our agreed-upon payment methods. Payment terms will be specified separately in the booking confirmation.
5. Delivery and Performance
The service is provided by picking up the guest from their specified accommodation address or hotel on the date indicated in the reservation. Departure times vary depending on the region and will be communicated in writing with the reservation confirmation.
6. Right of Withdrawal
According to Article 15 of Law No. 6502, the right of withdrawal cannot be exercised in contracts for accommodation, transportation, vehicle rental, food and beverage supply, and entertainment or recreation purposes that are to be performed on a specific date.
However, Where to Travel, in line with its principle of customer satisfaction, starts the tour from the beginning. at least 24 hours ago We guarantee a full refund for cancellations made during the tour. No refunds will be given for cancellations made on the day of the tour or after the tour has started.
7. Force Majeure
In the event of tour cancellation due to force majeure such as weather conditions, natural disasters, epidemics, official decisions, or similar circumstances, the buyer will receive a full refund. Where to Travel will not be liable for any compensation in this case.
8. Dispute Resolution
In case of disputes arising from the contract, it is recommended to first contact Where to Travel customer service. For disputes that cannot be resolved through this channel, Consumer Arbitration Boards or Consumer Courts have jurisdiction. The competent court is Antalya.
9. Entry into force
This agreement enters into force and becomes binding between the parties upon the buyer's confirmation of the reservation. Last updated: May 2025.