{"id":4392,"date":"2026-05-15T00:03:08","date_gmt":"2026-05-14T21:03:08","guid":{"rendered":"https:\/\/www.wheretotravel.net\/?page_id=4392"},"modified":"2026-06-15T02:40:54","modified_gmt":"2026-06-14T23:40:54","slug":"iptal-ve-iade-haklari","status":"publish","type":"page","link":"https:\/\/www.wheretotravel.net\/en\/iptal-ve-iade-haklari\/","title":{"rendered":"Cancellation and Refund Rights"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4392\" class=\"elementor elementor-4392\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52346ebf thegem-e-con-layout-thegem e-flex e-con-boxed e-con e-parent\" data-id=\"52346ebf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;thegem_container_layout&quot;:&quot;thegem&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-1f820165 flex-horizontal-align-default flex-horizontal-align-tablet-default flex-horizontal-align-mobile-default flex-vertical-align-default flex-vertical-align-tablet-default flex-vertical-align-mobile-default elementor-widget elementor-widget-thegem-animated-heading\" data-id=\"1f820165\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"thegem-animated-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"thegem-heading thegem-animated-heading title-h2\" id=\"thegem-heading-1f820165\"><span class=\"elementor-repeater-item-a1ce272\">Cancellation and Refund Policy<\/span> <\/h1><style type=\"text\/css\">#thegem-heading-1f820165 {margin: 0;}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d95e39b flex-horizontal-align-default flex-horizontal-align-tablet-default flex-horizontal-align-mobile-default flex-vertical-align-default flex-vertical-align-tablet-default flex-vertical-align-mobile-default elementor-widget elementor-widget-text-editor\" data-id=\"7d95e39b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\r\n\t\t\t\t\t\t<h2>1. General Information<\/h2><p>At Where to Travel, customer satisfaction is our top priority. The following conditions apply to all our guests who make a reservation.<\/p><h2>2. Cancellation Terms<\/h2><table><thead><tr><th>Cancellation Time<\/th><th>Return Rate<\/th><\/tr><\/thead><tbody><tr><td>48 hours or more before the tour date<\/td><td>Full refund (100%)<\/td><\/tr><tr><td>24\u201348 hours before the tour date<\/td><td>Full refund (100%)<\/td><\/tr><tr><td>Less than 24 hours before the tour date<\/td><td>Non refundable<\/td><\/tr><tr><td>After the tour started<\/td><td>Non refundable<\/td><\/tr><tr><td>No-show (when participant does not show up)<\/td><td>Non refundable<\/td><\/tr><\/tbody><\/table><h2>3. How to Cancel?<\/h2><p>You can submit your cancellation request through the following channels:<\/p><ul><li><strong>WhatsApp:<\/strong> +90 505 429 2222<\/li><li><strong>Telephone:<\/strong> +90 505 429 2222<\/li><li><strong>E-mail:<\/strong> wheretotraveloffical@gmail.com<\/li><\/ul><p>To make your cancellation request valid, you must provide your full name, tour dates, and reservation information. The cancellation becomes valid only when confirmed in writing.<\/p><h2>4. Return Process<\/h2><p>Approved returns will be processed no later than... <strong>7 business days<\/strong> The refund will be processed within [timeframe]. Refunds will be made using the same method of payment (cash, bank transfer\/EFT). Where to Travel is not responsible for bank processing times.<\/p><h2>5. Cancellation Due to Force Majeure<\/h2><p>The tour may be cancelled by Where to Travel in the following circumstances: <strong>full refund<\/strong> It is done:<\/p><ul><li>Adverse weather conditions (storm, flood, dense fog, etc.)<\/li><li>Declaration of natural disaster or state of emergency<\/li><li>Epidemic or official authority decision<\/li><li>Transportation infrastructure becoming unusable<\/li><\/ul><p>In these cases, our guests are informed as soon as possible and the refund process is initiated.<\/p><h2>6th Round Change<\/h2><p>Guests who wish to change the tour dates must do so at least before the start of the tour. <strong>24 hours ago<\/strong> You can submit a request. Change requests will be processed free of charge, provided there is available space.<\/p><h2>7. Partial Cancellation<\/h2><p>For group bookings, partial cancellation requests (cancellation of some participants) are valid within the periods mentioned above. Calculations are based on the per-person fee.<\/p><h2>8. Communication<\/h2><p>For cancellation and refund requests:<br \/><strong>WhatsApp \/ Phone:<\/strong> +90 505 429 2222<br \/><strong>E-mail:<\/strong> wheretotraveloffical@gmail.com<br \/><strong>Opening Hours:<\/strong> Her G\u00fcn 7 &#8211; 24\u00a0<\/p>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0130ptal ve \u0130ade Politikas\u0131 1. Genel Bilgi Where to Travel olarak m\u00fc\u015fteri memnuniyetini \u00f6n planda tutuyoruz. A\u015fa\u011f\u0131daki ko\u015fullar, rezervasyon yapt\u0131ran&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"_acf_changed":false,"slim_seo":{"title":"\u0130ptal ve \u0130ade Haklar\u0131 - Where to Travel?","description":"Cancellation and Refund Policy 1. General Information At Where to Travel, we prioritize customer satisfaction. The following conditions apply to all guests who make a reservation."},"footnotes":""},"class_list":["post-4392","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.wheretotravel.net\/en\/wp-json\/wp\/v2\/pages\/4392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wheretotravel.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wheretotravel.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wheretotravel.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wheretotravel.net\/en\/wp-json\/wp\/v2\/comments?post=4392"}],"version-history":[{"count":7,"href":"https:\/\/www.wheretotravel.net\/en\/wp-json\/wp\/v2\/pages\/4392\/revisions"}],"predecessor-version":[{"id":6198,"href":"https:\/\/www.wheretotravel.net\/en\/wp-json\/wp\/v2\/pages\/4392\/revisions\/6198"}],"wp:attachment":[{"href":"https:\/\/www.wheretotravel.net\/en\/wp-json\/wp\/v2\/media?parent=4392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}